Terms of Service & Privacy Policy — Omni Solutions

Terms of Service

Last updated: April 9, 2026

1. Acceptance of Terms

By accessing or using any services provided by Omni Solutions ("Company," "we," "us," or "our"), including our website, marketing automation platforms, SMS and email communication services, and any related tools or offerings, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Omni Solutions provides business automation and marketing services including, but not limited to:

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

3. User Obligations

When using our services, you agree to:

4. SMS and Communication Consent

By providing your phone number and opting in to receive text messages from Omni Solutions or our clients, you expressly consent to receive automated SMS and MMS messages, including appointment reminders, confirmations, follow-ups, and service-related notifications. Message frequency varies. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. Upon receipt of your opt-out request, we will confirm your unsubscription and cease further messaging. For assistance, reply HELP or contact us at the information provided below.

We do not sell, share, or rent your phone number or personal contact information to third parties for their marketing purposes. SMS communication is used solely for service delivery, appointment management, and legitimate business communication on behalf of our clients.

5. Intellectual Property

All content, designs, graphics, software, workflows, and proprietary methods used in our services are the exclusive property of Omni Solutions and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our materials without prior written consent.

6. Payment and Billing

Fees for services are outlined in your individual service agreement or proposal. All payments are due according to the terms specified in your agreement. Late payments may result in suspension of services. Refunds, if applicable, are handled on a case-by-case basis in accordance with your specific service agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Omni Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to loss of revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from these terms or our services shall not exceed the total amount paid by you to Omni Solutions in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless Omni Solutions, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of our services or violation of these terms.

9. Termination

Either party may terminate the service relationship with written notice as specified in the applicable service agreement. Upon termination, your access to our platforms and tools will be revoked, and any outstanding balances will become immediately due.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Omni Solutions operates, without regard to conflict of law principles.


Privacy Policy

Last updated: April 9, 2026

1. Information We Collect

We collect information you provide directly to us, including:

2. How We Use Your Information

We use the information we collect to:

3. SMS Data and Privacy

Phone numbers and SMS opt-in data are collected solely for the purpose of sending service-related text messages, including appointment reminders, booking confirmations, and follow-up communications. We do not sell, lease, or share your phone number or SMS opt-in information with third parties for marketing or promotional purposes unrelated to the services you have requested.

4. Information Sharing

We do not sell your personal information. We may share information with:

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission or storage is completely secure, we continuously review and update our security practices.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

To exercise any of these rights, please contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about these Terms of Service, our Privacy Policy, or our data practices, please contact us at:

Omni Solutions
Email: support@omnisolutions.com